AI Use Policy

This AI Use Policy explains how Glimmers Inc. ("Glimmers", "we", "our", or "us") uses Artificial Intelligence ("AI") technologies within the Glimmers platform.

This policy applies to all AI-powered features, including Lumiri, AI-assisted recommendations, content moderation systems, safety detection systems, personalization systems, and any future AI-enabled functionality made available through the Glimmers platform.

Our goal is to ensure that AI is used responsibly, transparently, safely, and in a manner that supports children's wellbeing, learning, creativity, and safety.

All AI systems used within Glimmers are guided by the following principles:

Child Safety First

Protecting children is our highest priority.

AI systems are designed to support child safety and are not permitted to place commercial objectives above child wellbeing.

Transparency

Users and parents should understand when AI is being used and what role it plays within the platform.

Human Oversight

AI does not replace human judgment.

Important safety decisions may involve human review and intervention.

Privacy Protection

AI systems should only access information necessary to perform their intended functions.

Fairness

We continuously work to reduce harmful bias and improve the quality of AI-generated experiences.

Continuous Improvement

AI systems are regularly evaluated, monitored, and improved to enhance safety, quality, and effectiveness.

Glimmers may use AI across different parts of the platform, including:

Lumiri

Lumiri is Glimmers' AI-powered reflection companion.

Lumiri may:

• Ask reflection questions.
• Support emotional awareness.
• Suggest mindfulness activities.
• Encourage positive habits.
• Promote self-reflection.
• Recommend platform activities.

Lumiri is intended to help children learn and reflect.

Lumiri is not intended to replace trusted adults, educators, counselors, therapists, or healthcare professionals.

Personalized Recommendations

AI may be used to recommend:

• Activities
• Learning experiences
• Challenges
• Content
• Reflection prompts
• Emotional learning exercises

Recommendations are designed to improve relevance and engagement.

Safety Detection Systems

AI may assist in identifying:

• Self-harm concerns
• Bullying
• Harassment
• Threats
• Abuse indicators
• Grooming behaviors
• Unsafe sharing of personal information

Safety systems exist to help protect users and maintain a safer community.

Content Moderation

AI may assist moderators by:

• Detecting prohibited content
• Flagging potentially harmful behavior
• Identifying unsafe interactions
• Reviewing uploads
• Prioritizing moderation queues

Final moderation decisions may involve human review.

Future AI Features

Glimmers may introduce additional AI-powered capabilities in the future.

New AI features will remain subject to this policy and applicable laws.

AI systems used by Glimmers may:

• Generate responses
• Summarize information
• Recommend activities
• Support emotional learning
• Personalize experiences
• Detect potential safety concerns
• Assist moderation teams
• Improve accessibility
• Support educational experiences

AI is designed to assist users and improve the platform experience.

AI systems used by Glimmers cannot:

• Diagnose medical conditions.
• Diagnose mental health conditions.
• Provide therapy.
• Replace licensed professionals.
• Provide legal advice.
• Provide financial advice.
• Predict future behavior with certainty.
• Determine a child's emotional state with complete accuracy.
• Guarantee safety outcomes.
• Replace parental involvement.

Parents and users should not rely solely on AI-generated content when making important decisions.

Lumiri is not:

• A therapist
• A psychologist
• A psychiatrist
• A counselor
• A healthcare provider
• A crisis support service
• An emergency service

Lumiri is a learning and reflection tool.

Children experiencing emotional distress, mental health concerns, abuse, or emergencies should seek support from a trusted adult or qualified professional.

AI interactions may be reviewed when necessary to:

• Protect users
• Investigate safety concerns
• Improve AI quality
• Enforce platform policies
• Respond to reports
• Comply with legal obligations

Human reviewers may review AI conversations where:

• Safety risks are detected.
• Abuse is suspected.
• Serious emotional distress is indicated.
• Platform policies may have been violated.

Safety interventions may occur without prior notice where necessary to protect users.

If AI systems detect indicators of significant risk, Glimmers may:

• Trigger additional review.
• Notify trained safety personnel.
• Contact a parent or guardian.
• Restrict certain platform activities.
• Preserve information for safeguarding purposes.
• Escalate concerns where legally required.

Examples may include:

• Self-harm discussions
• Suicide-related statements
• Threats of violence
• Abuse disclosures
• Grooming indicators
• Severe emotional distress

Safety interventions are intended to protect users and should not be interpreted as disciplinary actions.

AI systems are not perfect.

AI-generated content may:

• Be incorrect.
• Be incomplete.
• Be outdated.
• Misinterpret information.
• Produce unexpected responses.

Users should independently evaluate AI-generated content before relying upon it.

Glimmers does not guarantee the accuracy or completeness of AI-generated outputs.

AI systems may process information including:

• User prompts
• Reflection responses
• Activity participation
• Platform interactions
• Safety signals
• Usage patterns

This information may be used to:

• Deliver AI functionality.
• Improve user experience.
• Enhance safety systems.
• Improve AI performance.
• Monitor service quality.

Data processing remains subject to the Glimmers Privacy Policy.

Protecting children's information is central to our AI practices.

Glimmers does not use children's personal information for:

• Behavioral advertising
• Targeted advertising
• Advertising profiles
• Sale of personal information

AI systems are designed to operate within child-safety and privacy requirements.

AI systems may occasionally produce biased, inaccurate, or inappropriate outputs.

Glimmers continuously evaluates AI systems to:

• Reduce harmful bias.
• Improve safety.
• Improve accuracy.
• Improve consistency.
• Improve child appropriateness.

Users are encouraged to report problematic AI responses.

Users should:

• Use AI features respectfully.
• Avoid sharing unnecessary personal information.
• Report unsafe responses.
• Seek trusted adult support when needed.
• Avoid relying solely on AI for important decisions.

Parents should supervise children's use of AI features where appropriate.

Users and parents may report:

• Unsafe AI responses
• Inappropriate recommendations
• Bias concerns
• Harmful content
• Technical issues

Reports help improve AI safety and quality.

Glimmers may investigate reported concerns and take appropriate corrective action.

AI technology evolves rapidly.

Glimmers reserves the right to:

• Modify AI features.
• Improve AI systems.
• Restrict functionality.
• Suspend AI capabilities.
• Introduce new AI-powered tools.

Material changes affecting user rights or privacy may require updated notices or consent.

AI-generated outputs are provided for informational, educational, and reflective purposes only.

To the fullest extent permitted by law, Glimmers shall not be responsible for decisions, actions, or outcomes resulting from reliance on AI-generated content.

Users remain responsible for exercising judgment and seeking professional guidance where appropriate.

Glimmers Inc.

• Support Email: [Insert Support Email]
• AI Safety Contact: [Insert Email]
• Privacy Contact: [Insert Email]
• Registered Address: [Insert Address]

Questions regarding AI features, safety concerns, or this AI Use Policy may be directed to the contacts listed above.